Support

We’re here when you need us.

Email or WhatsApp our support team with the product name and a short description of the issue so we can help you faster.

Technical supportsupport@techvalley-eg.comFor how-to questions and technical issues.Sales & general enquiriesnagy@techvalley-eg.comFor demos, pricing and partnerships.
Phone & WhatsApp+20 112 825 0301Call us or message us on WhatsApp at the same number.
Contact formPrefer a form? Send your request from the contact page.

Help us help you quickly

  1. The product name, and the version if you know it.
  2. What you were trying to do and what happened.
  3. A screenshot if possible — without your customers’ sensitive data.

Don’t email passwords, card details or full copies of your customers’ databases.

Guides & product websites

Salis has its own website. User guides for other products are sent by our support team on request, matched to your version.

Support FAQ

How do I request support?

Email support@techvalley-eg.com with the product name and a description of the issue.

Is there phone or WhatsApp support?

Yes. You can call or message us on WhatsApp at +20 112 825 0301, or email support@techvalley-eg.com.

Where can I find a user guide?

Ask our support team, mentioning the product and version. Salis has more information on salis-eg.me.